Frequently asked questions
What is the return policy?
Returns and exchanges are accepted within 14 days of delivery, provided items are unworn, unused, and have their original tags.
How do I choose the right size?
Check the size guide on each product page or contact Customer Care for help finding your best fit.
When will I receive my order?
Delivery times vary by location and will be confirmed once your order has been processed.
How much does shipping cost?
Shipping fees are calculated at checkout. Free shipping applies to orders of three or more items.
How can I track my order?
Tracking details will be shared once your order has been dispatched.
Where are Obacq pieces made?
Obacq pieces are designed and made in Egypt with trusted manufacturing partners.
Can I change or cancel my order?
Contact Customer Care as soon as possible; changes cannot be guaranteed once an order is processed.