Privacy policy

Last updated: August 25, 2026

At OBACQ, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website, create an account, or place an order.

Information We Collect

Depending on how you interact with OBACQ, we may collect:

Your name, email address, WhatsApp number, and billing or delivery address.
Your account details, preferences, wishlist, and saved items.
Information about your orders, payments, returns, exchanges, and cancellations.
Messages or information you share with Customer Care.
Device, browser, IP address, and website activity information.
Information received through social login features, where used.

Payment details are processed securely by our payment service providers. OBACQ does not directly store complete payment card information.

How We Use Your Information

We use your information to:

Process payments, fulfil orders, and arrange delivery.
Manage your account, wishlist, returns, and exchanges.
Provide Customer Care and respond to your requests.
Improve our products, website, and shopping experience.
Prevent fraud and maintain the security of our services.
Send email or SMS marketing where you have agreed to receive it.
Show relevant advertising and measure marketing performance.
Meet applicable legal and regulatory requirements.

Cookies, Analytics, and Advertising

We use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand how visitors use our services, and measure or personalise advertising.

These technologies may collect information about your device, browsing activity, and interactions with OBACQ. You can manage cookies through your browser settings and any privacy options available on our website.

How We Share Your Information

We may share information when necessary with service providers that support our operations, including payment processing, website services, delivery, analytics, advertising, customer support, and fraud prevention.

We may also disclose information when required by law, to protect our rights or customers, or as part of a business reorganisation. We do not sell your personal information for money.

Data Security and Retention

We use reasonable measures to protect your personal information. However, no online system or method of transmission can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to provide our services, fulfil legal obligations, resolve disputes, and maintain business records.

Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may unsubscribe from marketing emails using the link included in each message. To stop receiving marketing messages, follow the instructions provided in the message or contact us directly. You may still receive essential communications regarding your account or orders.

To submit a privacy request, contact us at support@obacq.com. We may need to verify your identity before completing your request.

Children’s Privacy

OBACQ is not intended for children, and we do not knowingly collect personal information from children without appropriate consent. A parent or guardian may contact us to request the deletion of such information.

Third-Party Services

Our website may contain links to services or platforms operated by third parties. Their privacy practices are governed by their own policies, and OBACQ is not responsible for how they handle information.

Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be published on this page with an updated date.